BookedMe Provider Login

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how BookedMe ("we," "us," or "our") collects, uses, and protects information when you use our platform. We take your privacy seriously.

1. Information We Collect

Provider accounts: When you sign up as a Provider, we collect your name, email address, business name, phone number, and payment information (processed by Stripe — we never store card numbers).

Client booking data: When a client books an appointment through a Provider's page, we collect the client's name, email address, and phone number (optional). This information is shared with the Provider whose services are being booked.

Usage data: We collect standard server logs including IP addresses, browser type, and pages visited to operate and improve the service.

2. How We Use Information

  • To provide and operate the BookedMe platform
  • To process subscription payments and booking payments via Stripe
  • To send appointment confirmation emails to Providers and clients
  • To communicate with Providers about their accounts and the service
  • To prevent fraud and abuse
  • To improve the platform

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

  • With Providers: Client booking information (name, email, phone, appointment details) is shared with the Provider whose page the client booked through
  • Stripe: Payment processing. Stripe Privacy Policy
  • Resend: Email delivery for confirmation emails. Resend Privacy Policy
  • Supabase: Database and authentication infrastructure. Supabase Privacy Policy
  • Legal requirements: If required by law or to protect rights and safety

4. Data Retention

Provider account data is retained for the duration of your subscription and for a reasonable period after cancellation for legal and accounting purposes. Booking records are retained for a minimum of 3 years. You may request deletion of your data by contacting us.

5. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and row-level security on all database access. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use only functional cookies required to maintain your login session. We do not use advertising or tracking cookies.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us. Providers can update their information directly in the dashboard. Clients may contact the Provider whose page they used, or contact us directly.

8. Children's Privacy

BookedMe is not intended for users under 18. We do not knowingly collect personal information from anyone under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify Providers of material changes via email. Continued use of the service after changes constitutes acceptance.

10. Contact

Questions about this Privacy Policy? Contact us at the email address listed on our platform.

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